Return Policy

Return Policy

We hope you love your purchase! But if for any reason you need to return an item, we would love to accommodate you by offering you an online store credit.

We offer online store credit for all returns.  Online store credits are not eligible to be redeemed in our store front locations. All items must be returned to us with the Invoice and in original condition in which they were received. Returns are due to the warehouse (address below) within 30 days of order date and an online store credit will be issued once processed!

SALE ITEMS: ALL SALE MERCHANDISE (PRICE ENDS IN .99) IS FINAL SALE - NO EXCHANGES OR REFUNDS.

Lost Packages: We recommend ensuring your package when sending it back.  Tassels is not liable for items that are lost while in transit.

Processing: Once we have received your returned merchandise, it will be processed within 5-7 business days.  You will be issued an electronic online store credit gift card and notified via email.

Online Store Credit: All returns are processed for an ONLINE STORE CREDIT via the form of electronic Gift Card.  Credit will be applied for the amount paid for the product. Credit will be applied for the price of the item and not for any shipping and handling charges.  We will email you once the online store credit has been issued.

Return shipping cost: Customer is responsible for all return shipping costs.